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Frequently Asked Questions:

Q. Do you really offer free SMS messages? A. Yes, when you join you get 5 messages for free.  If you need more, there are promotions you can participate in that reward you with between 10 and 50 free messages.  The end of each message will contain a note from us or one of our sponsors, but we will ensure this is not offensive or inappropriate to a general audience. Q. What if I want to send more than my quota of free messages? A. You will need to change your account from 'free' to 'paid' and purchase credits. Messages cost AUD$0.10 each. The full 160 characters are available to you. No text is inserted by us or our sponsors. Q. What if I don't want your (or your sponsors) text added to my message? A. You will need to change your account from 'free' to 'paid' and purchase credits. Messages cost AUD$0.10 each. The full 160 characters are available to you. No text is inserted by us or our sponsors. Q. Can I send messages to all Australian mobiles? A. Yes, we support all Australian mobiles. Q. Can I send messages to overseas mobiles? A. Our standard service supports quite a large number of overseas carriers. For a full list click here. Q. What if I need to send messages to other Australian or Overseas carriers that are not on the list? A. Contact us and we can provide a quote on supporting the carriers you require. Q. Do purchased credits have an expiry date? A. No, the credits will remain on your account until you use them. Q. Will my phone number or other details be used for advertising or spam? A. No, we will not send unwanted emails or SMS. We will not provide your details to any other company or individual. On free accounts, there will be a short note from us or our sponsor added to the end of each SMS you send. Q. I want to send SMS using the XML Web Service, or HTTP POST/GET. Is there a guide available to help me? A. Yes, our Integration Guide is available here. Q. Can I import a long list of messages o send? A. Yes, use our CSV Batch File Import facility (accessible through the main menu once logged in).